Privacy Policy

Privacy Policy

Cupstomize LLC is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information through our website and services.

Information We Collect

We may collect personal information that you provide to us, such as your name, address, email address, phone number, and payment information when you:

• Request a quote or place an order
• Contact us through our website, email, or phone
• Submit inquiries, reviews, or testimonials

We may also collect information automatically when you visit our website, including your IP address, browser type, device type, and browsing behavior.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our products and services
• To communicate with you regarding your inquiries, orders, and account updates
• To send service-related notifications (non-promotional)
• To analyze website usage and improve user experience
• To prevent fraud and enhance security

Information Sharing

We may share your personal information with third parties only in the following situations:

• Service providers: We may share information with vendors and contractors who assist in operating our business and providing services
• Legal requirements: We may disclose information if required by law or in response to valid legal requests
• Business transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms and Conditions

By opting in to receive SMS messages from Cupstomize LLC, you agree to receive messages related to:

• Order updates
• Account notifications
• Service-related communications
• You can opt out at any time by replying STOP
• You can request more information by replying HELP
• Message frequency may vary
• Message and data rates may apply

If you need assistance or have questions about our SMS service, reply HELP to any message or contact us at:
contact@cupstomize.com

Data Security

We take reasonable measures to protect the security and integrity of your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Choices

You may update, correct, or delete your personal information by contacting us. You may also unsubscribe from non-essential communications at any time.